TOURISM INDUSTRY ASSOCIATION of ONTARIO

 

Position Paper on 

The Implementation of a Regional Structure for

Destination Management & Marketing

 

Introduction

 In his report Discovering Ontario, Greg Sorbara recommends the “establishment

of regions to better coordinate tourism marketing and management across the

province. Each region should work toward creating a unique brand and a stellar

experience within a provincial brand. There should be one Destination Marketing

and Management Organization (DMMO) for each region.”

 This recommendation has been the most controversial with the tourism industry

and has elicited the most comments and concerns. This paper will lay out a

number of principles that TIAO feels should be adhered to in implementing a

regional structure. This paper is based on input and discussions with the TIAO

Board of Directors as well as discussions and feedback with TIAO members.

 Mr. Sorbara also recommended enacting legislation to regularize the collection

and use of Destination Marketing Fees. The announcement in the 2009 Ontario

budget of the intent to implement a harmonized sales tax in July 1, 2010 has

raised questions regarding the future of the DMF and the industry’s access to the

3% tax room previously available.

 

Encouraging Markets

A considerable part of our work focused on existing and best-prospect markets. Strengthening tourism is

really about identifying and developing new markets while maintaining the capacity of existing ones. It is

clear, however, that there is no single Ontario tourism market. Rather, the province is composed of several

regional markets, each with its own strengths and challenges. The Lake of the Woods region, for example,

relies heavily on Canada’s western provinces and the American Midwest; the Niagara Region relies on the

U.S. Great Lakes states; the St. Lawrence Region is seeing a demonstrable increase in visitors from Quebec;

Algonquin Park has been a destination for German visitors for years; and the new destination resorts in

Muskoka will draw tourists from across the continent and beyond.

Our report includes recommendations for enhancing the ability of the province and its tourism regions

to conduct better research and respond more quickly to the ever-changing trends in the global tourism

market. Even so, it is clear today that the best-prospect markets, such as Mexico, Brazil, China and India,

as well as large U.S. cities beyond the border states, will play a larger role in Ontario’s tourism industry of

tomorrow. To help encourage that growth, we’ll need more open skies agreements to be signed by the

federal government.

Destination Marketing Fees

The report also proposes that legislation be introduced to bring statutory recognition and standardization

to the wide variety of Destination Marketing Fees (DMFs) now voluntarily levied on accommodations

across much of the province. A majority of the hotel rooms in Ontario already have a DMF applied – as do

virtually all of our competing jurisdictions. The DMF has had a very positive impact on the industry in areas

where it is used. In Ottawa we heard that, since 2004, when the DMF was introduced, hotel occupancy

rates have risen with each year as a result of significantly increased marketing.

We propose that, in each new tourism region that adopts a DMF, all tourism accommodations be required

to levy the fee. The DMF proceeds would become an annual source of support for regional Destination

Marketing and Management Organizations. Dollars would flow directly to the industry, not to any

level of government. Such models are now common across the continent. We estimate that, when fully

implemented, this initiative could result in almost $100 million in much-needed annual marketing support

for tourism regions. Sustainable funding for marketing will have a significant impact on tourism.

 

 

 

 

Summary

 

TIAO feels as a minimum there are four key elements necessary for the regions

to be successful:

 

! The regional organizations must be industry-driven autonomous of

government.

! All of the 3% additional tax that will be collected on accommodation

beginning July 1, 2010 must be directed to industry marketing and

development.

! The OTMPC budget must remain intact rather than funded from the 3% of

HST.

! Existing DMO’s must receive sufficient funding from the regional allocation

to be able to continue their marketing and development activities. Funding

for regional overhead costs must be minimized.

 

 

Website to Visit

 

www.tourismstudy.ca/en/report.php

 

 

 

This document distributed to CABA members, June, 2009